“What does this error mean?”Ask Ace
Get unstuck
Understand the screen.
Find the next click.
Use Ace to explain an unfamiliar software screen or error and help plan the next action.
Your account, your work, your next question.
A better starting point
A plain answer about the current screen
Tell Ace what app is open and what you are trying to do. Share the current text, a screenshot or supported desktop screen context. Ask for one next step, then read the result on the actual screen before clicking or changing data.
Try asking.
Example requests to try with your own context.
Deal yourself in
One useful first question.
- 1
Describe the task
Name the app and what you want to finish.
- 2
Share the current view
Provide visible text or allow relevant screen access in the desktop app.
- 3
Take one checked step
Compare Ace’s suggestion with the live interface before acting.
Before you start
A few things to know.
Can it see a different window?
Share the current window or its relevant text; a stale view can lead to a wrong answer.
Will it click for me?
This page focuses on explanation. Use an in-app action only when you can verify what it will change.
Can I ask again after the screen changes?
Yes. Share the changed view so the next answer uses current context.
Put your next question
on the table.
Find your way in
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