“Explain this software error without jargon.”Ask Ace
A second set of eyes
Make sense of it.
Then move forward.
Bring Ace the business question, screen or document in front of you and ask for a plain explanation and a useful next step.
Your account, your work, your next question.
A better starting point
Help with the work already open
An unfamiliar form, a quote, a spreadsheet or a customer reply can stop the day. Share the relevant text or image, say what decision you need to make and ask Ace to explain it plainly. Keep the source open so you can check amounts, names and commitments.
Try asking.
Example requests to try with your own context.
Deal yourself in
One useful first question.
- 1
Show the real item
Share the relevant text, photo or supported desktop screen context.
- 2
Name the decision
Tell Ace what you need to understand or do next.
- 3
Check before acting
Verify numbers and terms, then decide what to send or change.
Before you start
A few things to know.
Will Ace know my business records?
Only use information available through your account, connected sources or what you share.
Can it send a customer message for me?
Ask it to draft a reply, then review the facts and send it through your own channel.
Do I need to install the app?
Web chat handles text and shared images. Use the desktop app for supported computer screen context.
Put your next question
on the table.
Find your way in